This Privacy Statement covers information which is collected by Eastern Counties Refrigeration Ltd from this website only.
The following now provides an overview of how we protect your privacy during your visit to our website.
ECR Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 14th June 2018.
What we collectEastern Counties Refrigeration Limited collects non-personally-identifying information from you
Information that you provide by completing forms on our website, including information provided at the time of registering an account.
Any requests of services from ECR Ltd, by email, phone, or website, further information may be requested, and notes taken and recorded on file, to ensure we meet the needs of our clients.
Information for account purposes will be recorded, transactions, and administration of your orders recorded on ECR Ltd files.
General log of our visitors to ECR Ltd Offices will be held on file for our own purposes.
Gathering of Personally-Identifying InformationPotential clients who access ECR Ltd website choose to interact with ECR Ltd in ways that require ECR Ltd to gather personally-identifying information (PII). The amount and type of information that ECR Ltd gathers depends on the nature of the interaction. For example, if we are asked to quote, send information, we will request their name and email address. In each case, ECR Ltd collects such information insofar as is necessary or appropriate to fulfil the purpose of the visitor's interaction with ECR Ltd and to keep them updated throughout the quotation process. ECR Ltd does not disclose PII other than as described below. Visitors may always refuse to supply PII, with the caveat that it may prevent them from receiving their full requirements.
Aggregated Statistics and ReportsECR Ltd may collect statistics on our visitors to its website, which may be used in public reports. As an example, ECR Ltd to manage how they receive new potential clients, whether its by telephone, website, or word of mouth.
Protection of Certain Personally-Identifying InformationECR Ltd discloses potentially personally-identifying information and personally-identifying information (PII) only to its employees, contractors and affiliated organisations that:
need to know that information in order to process it on ECR Ltd’s behalf or to provide services to ECR Ltd clients, and have agreed not to disclose it to others Some of these employees, contractors and affiliated organisations may be located outside of your area - by using the ECR Ltd website, you consent to the transfer of information to them. ECR Ltd will never rent or sell potentially personally-identifying information and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organisations as described above, ECR Ltd discloses potentially personally-identifying information and personally-identifying information only when required to do so by law, or when ECR Ltd believes in good faith that disclosure is reasonably necessary to protect.
Information Use, Access, Disclosure and ProtectionsWe use your information, including any PII, to fulfil any other purposes for which you provide your information, for any other purpose as described to you at the time your information is collected or for which your consent is given or for any other purpose in our sole judgement to improve or enhance our user's website experience or to improve our operations and obligations.
The appropriate method(s) for accessing your information, if any, will depend on which of our websites and services you have visited or used. We use reasonable and customary security measures to protect your information collected through this website. However, no method is 100% safe, but we ensure we do the best we can to meet this.
Customer Testimonials and CommentsWe post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer's consent via email prior to posting the customer's name and testimonial.
Eastern Counties Refrigeration Limited
55 Eastern Way
Bury St Edmunds,
Phone: 01284 762818